Donald Norman

Dazed Digital | Dazed & Confused Magazine | Fashion, Art, Fashion, Music, Film, Ideas.

links from Helen Hamlyn centre


Inclusive Design Resource
This website is a resource tool provided by the European Design for All e-Accessibility Network EdeAN, originally developed by the RSA.

Inclusive Design Toolkit
Provides key information on inclusive design; including demographic information, inclusive design processes and user information.

The Design Council
The Design Council’s purpose is to ‘inspire and enable the best use of design by the UK, in the world context, to improve prosperity and well-being.’

Design Council – Design Techniques
Includes an introduction to inclusive design by Roger Coleman.

The Center for Universal Design
A research, information, and technical assistance centre based at the University of North Carolina, USA. It evaluates, develops, and promotes universal design in a range of areas.

Adaptive Environments
Adaptive Environments, based in the USA, promotes accessibility as well as universal design through education programs, technical assistance, training, consulting, publications and design advocacy.

Design Engine
Design web site packed with news, articles, historical information and a wide range of resources including tutorials.

How Stuff Works
Detailed information on how anything works, from car engines, to sunglasses to magnets. Good search facility and clear explanations.

Center for Inclusive Design and Environmental Access (IDeA)
The IDeA Center, located at the State University of New York at Buffalo, USA, practices human centered design through research, development, service, dissemination and educational activities.


Brings together the widest range of public service information and services online for disabled people.

Royal National Institute for the Deaf
RNID is the largest charity representing the nine million deaf and hard of hearing people in the UK. They aim to achieve a radically better quality of life for deaf and hard of hearing people.

Royal National Institute for the Blind
The UK’s leading charity offering information, support and advice to over two million people with sight problems. They provide information and guidelines to help designers consider the needs of people with common visual impairments.

John Grooms
Founded in 1866, John Grooms is a leading UK provider of services for people with disabilities. It works with disabled people to improve quality of life choice and freedom but also to ensure that people are able to live as independently as possible.

Scope is an organisation working in England and Wales whose focus is people with cerebral palsy. Their site has an excellent FAQ and information section.

NHS Patient Experience: Wayfinding
Informative site from the UK National Health Service focusing on wayfinding, concentrating on the needs of people with different abilities.

Simple and practical information on access solutions, facilities and equipment that can be used when designing for people with disablilities.


International Mature Marketing Network
IMMN (International Mature Marketing Network) is the first international association of marketers, researchers, brands and educators focused on marketing communications to the 40+ market. Made up of members from the United States, United Kingdom and Australia, IMMN is dedicated to the promotion of relevant and respectful marketing to the world’s most plentiful and influential audience.

Age Concern
Official site of Age Concern with good resources on all types of information to do with ageing in the UK. Check the statistics under the ‘information and advice’ section.

Transgenerational Design Matters
A non-profit organisation that helps design, evaluate, and promote consumer products and residential environments that accommodate and appeal to people of all ages and abilities. Based in the USA.

Infoquest gerontology resources
A huge list of website resources concerning ageing and gerontology. A small description of each link allows easy selection of what you want. Is a little biased towards US and Canadian sites, but contains some useful facts and information.

The Royal Commission on Long Term Care for the Elderly
Royal Commission established to examine the options for a sustainable system of funding of long-term care for elderly people.

The American Association of Retired Persons (AARP)
One of the biggest age-related organisation in the world. Plenty of resources and information.

Europe-wide initiative to improve quality of life for older people. Emphasis is on effective integration of technology, with research into age-related issues and conditions.


World Health Organization
The World Health Organization is the United Nations specialized agency for health.

National Patient Safety Agency
The NPSA aims to improve the safety and quality of care, learning from patient safety incidents and involving NHS patients.

NHS Confederation
Aim to help their members improve health and patient care, by influencing policy, implementation and the public debate, supporting leaders through networking, sharing information and learning and promoting excellence in employment.


Department for Transport
Government site containing information and statistics about transport and mobility in the UK.

Transport for London
The integrated body responsible for the UK capital’s transport system.


Provides information and resources for key issues related to usability in website and software design.

Usability Methods
Lists usability methods and techniques.


Real world information on work-life balance.

Live Work Network
Information resource on live/work – property that combines workspace and home.

Work-Life balance centre
Broad range of issues to do with work-life balance from discussion groups to essays.

Work-life research centre
Check ‘centre network’ and ‘research’ links.

Work-At-Home Success
A DIY manual on working from home aimed at an American audience. Resources and information on most practical aspects of homeworking.

Work Foundation
Pioneers of cutting-edge solutions for the modern economy, the Work Foundation aims to and improve the quality of working life.


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